1. Helpful staff, speak Bulgarian, English, Russian 2. Free SPA: pool with mineral water, jacuzzi, sauna, gym 3. Meal and drinks 4. Airport transfer 5. Room: spacious, warm, clean, with kitchen 6. Massage 7. Wi-fi in the hotel rooms
Excellent staff, nice SPA, huge apartments, quiet zone, near to gondola.
A great place to stay in Bansko, the staff are well spoken and made me feel very welcome, the food in the restaurant was delightful and reasonable, had a Super stay here and would definitely stay there again. Fantastic Hotel.
Robert, United Kingdom
The staff were incredible. The owner was very very helpful, the room was cleaned on a daily basis, the cost was minimal, the pool was great. I would HIGHLY recommend this place, mainly due to the great owner and the price.
I could not fault this place. Staff went out of their way to make our stay there the best it could be. Not only did they allow us to check-in to our room at 5am (normal check-in is at 2pm) but they helped book our transfers, provided extra in their welcome pack (beers, wine, biscuits..), brought our food orders from the pub to our room and allowed us to have a late check-out as our flight was in the early hours of the morning. The room was the perfect size, we had a view of the mountains and it's only a 10/15 min walk to the Gondola and there are plenty of bars/restaurants a mere 5 min walk away. Would definitely stay there again. Christian and Adam were really great hosts.
Kirsty, United Kingdom
Adam and Christian were very friendly and extremely supportive. The price was excellent, my room was comfy and clean, the gym and pool facilities were a very welcoming touch, breakfast was 'spot-on' and the location was great. I recommend this for any young professional looking for a great skiing holiday at an affordable price.